FAQ

  • 1. What is concierge direct primary care medicine?

    Concierge Direct Primary Care (DPC) combines the personalized attention of concierge medicine with the simplicity and affordability of the Direct Primary Care model. It is a membership-based healthcare approach that eliminates insurance complexities, providing patients with direct access to their physician for a flat monthly fee. 


    Membership benefit from 24/7 communication with their doctor via phone, text, or video calls, numerous office visits with no copays, same-day or next-day appointments, and comprehensive, individualized care plans.  This model emphasizes preventative care, chronic disease management, and overall wellness, allowing patients to receive high-quality care without the barriers of traditional insurance systems.  Concierge DPC is ideal for those seeking a more accessible, personal, and proactive healthcare experience. 

  • 2. How is Care Collective Concierge different from traditional healthcare?

    Our approach eliminates barriers such as long wait times and rushed appointments.    We prioritize personalized care, preventative health, and comprehensive wellness plans tailored to each member.

  • 3. Do you accept insurance plans?

    We operate independently of insurance companies to provide the kind of concierge medicine services our clients need and deserve.    However, we recommend that our clients carry insurance coverage for catastrophic medical events to minimize financial exposure.    A higher deductible, lower premium plan pairs well with our services.

  • 4. What aesthetic services do you offer?

    We will be adding aesthetic treatments, Botox and fillers, designed to enhance confidence and support overall well-being.

  • 5. What are the different membership plans I can choose from?

    We offer various membership plans based on age and specific needs.  All membership levels include numerous visits, discounts on labs, imaging, and, annual physical exams (including EKG),  point-of-care testing, and direct access to your provider 24/7.

  • 6. Can I cancel my membership at any time?

    *After the first 90 days of your introductory membership period have passed, you may cancel your membership with 30 days’ written notice (letter or email)

  • 7. Do you offer business or corporate memberships?

    Yes, we offer corporate plans for businesses of all sizes, providing employees with access to high-quality, 24/7 medical attention.    Employers can save up to 30% on healthcare costs when pairing this membership with a supplemental insurance plan at discounted rates.

  • 8. Why should I choose to become a member?

    Our physicians manage a smaller patient panel compared to traditional practices, allowing for extensive face-to-face time required to adequately treat, diagnose, and prevent chronic disease.    We emphasize proactive medicine over reactive treatments.

  • 9. How does Care Collective Concierge coordinate with specialists?

    We ensure that if specialized care is needed, we connect you with appropriate specialists and expedite appointments, so you receive timely medical attention.

  • 10. Why should I join a concierge practice while I am healthy?

    Joining Care Collective Concierge when you’re healthy allows for proactive health management.    We focus on preventing illness through regular screenings, comprehensive health programs, and personalized advocacy.

  • 11. Can I use your services if I’m not a member?

    Yes, some services may be available for non-members; however, membership offers the most comprehensive and cost-effective access to our full range of care.

  • 12. What is the response time for contacting a doctor at Care Collective Concierge?

    We prioritize efficient communication.  Our physicians respond promptly to inquiries, and same-day consultations are often achievable for urgent matters.

  • 13. What should I expect during my first visit?

    Your first visit includes a detailed health assessment, a discussion of your goals, and the creation of a personalized care plan tailored to your needs.

  • 14. Are there any additional fees beyond the membership?

    Membership covers most services; however, some specialized treatments or external lab tests may incur additional costs.  We provide transparent pricing for all services.

  • 15. What is the cost of aesthetic services?

    The cost varies depending on the specific treatment.  Contact us to schedule a consultation and receive a personalized quote.

  • 16. Do you offer virtual consultations?

    Yes, we offer telehealth and virtual consultations to provide convenient access to our providers wherever you are.

  • 17. How does CCC handle medical issues outside of regular business hours?

    We ensure you have direct access to your doctor at all times. Members receive their physician’s personal contact number for urgent medical needs, even outside regular hours.

  • 18. How do employer plans work?

    Our employer plans focus on improving workforce health through preventative care, reducing emergency visits, and offering cost-efficient healthcare solutions for businesses.

  • 19. What makes concierge medicine a good investment for employers?

    Employer plans result in healthier, more engaged employees, reducing absenteeism and healthcare costs.  Executives and employees alike benefit from streamlined, high-quality care that improves productivity and overall morale. 

Why Choose Care Collective Concierge?

At Care Collective Concierge, we combine cost efficiency with exceptional healthcare quality. By focusing on preventative care, personalized treatment, and wholesale pricing for essential services, we deliver tangible results:

  • Reduced overall healthcare costs
  • Improved employee health and engagement
  • Enhanced recruitment and retention through premium healthcare benefits

Invest in the future of your

workforce today.



Contact Care Collective Concierge PLLC to learn more about how we can transform healthcare for your organization.